Privacy Policy

This Privacy Policy explains how Go Fast Ferry LLC (GoFastFerry.com) collects, uses, stores, shares and protects personal information. It is drafted to reflect common GDPR, EU, UK, US and international privacy principles for travel booking services.

Last updated 24 July 2026Read the Terms & Conditions →

Who we are

Go Fast Ferry LLC operates GoFastFerry.com and related travel service pages. We provide online ferry reservations and customer support for travellers across Europe, the United Kingdom, the Mediterranean and connecting routes.

Information we collect

We may collect name, email address, telephone number, billing address, passenger names, nationality, passport or ID details when required for travel, travel dates, route selections, service requests, payment confirmation records, support messages, IP address, device information and website usage data.

Legal basis for processing

Where GDPR or similar laws apply, we process personal information to perform a contract, take steps before entering a contract, comply with legal obligations, pursue legitimate business interests, protect against fraud, manage disputes and, where required, based on consent.

How we use information

We use information to process bookings, issue confirmations, coordinate operators, respond to inquiries, provide customer support, manage refunds and disputes, prevent fraud, maintain records, improve the website and comply with legal or tax obligations.

Who we share information with

We may share necessary information with ferry operators, transportation providers, payment processors, fraud prevention vendors, email providers, hosting providers, legal advisers, banks, card networks and authorities where required by law. We do not sell your personal information.

International transfers

Because travel services may involve the United States, the European Union, the United Kingdom and other jurisdictions, personal data may be processed or transferred internationally where necessary to provide services, process payments or meet legal requirements, with appropriate safeguards where required.

Data retention

We keep personal information only for as long as reasonably necessary for booking fulfilment, customer service, accounting, tax compliance, legal obligations, fraud prevention, dispute defence and business record keeping.

Security

We use reasonable technical, organizational and administrative safeguards designed to protect personal information. Card payments are processed by PCI-compliant payment providers using 3D Secure; GoFastFerry.com does not store full card numbers, only transaction references needed for support and accounting.

Cookies and tracking

We may use cookies, analytics technologies and similar tools for essential website functions, security, performance measurement, booking flow support and marketing analysis. You can manage cookie preferences through our cookie banner and your browser settings where available.

Children's information

Our services are intended for adults booking travel. Passenger details for children may be collected only when provided by a parent, guardian or responsible adult for booking and travel documentation purposes.

Policy updates

We may update these terms and this privacy policy from time to time to reflect operational, legal, regulatory or business changes. The version published on the website applies unless a different effective date is stated.

Your privacy choices

Your data protection rights

Depending on your location and applicable law, you may have the following rights. We may need to verify your identity before responding to a request, which you can make through our contact page.

Access

Request a copy of the personal information we hold about you.

Correction

Ask us to correct inaccurate or incomplete information.

Deletion

Request deletion where retention is no longer required by law or legitimate business need.

Restriction

Ask us to limit processing in certain circumstances.

Portability

Request portable data where applicable and technically feasible.

Objection

Object to certain processing, including some marketing uses.

A privacy request or question?

Get in touch and we'll help, we may need to verify your identity before acting on a data request.